Terms and Conditions:
(The Fine Print!)
Room Rates:
Subject to change without notice. We do have high & low seasons, so call for rates.
Per room rate is quoted per night for single or double occupancy.
We offer a complimentary Continental breakfast every day of
the week in the Victoria House dining room
from 7:30-9:45 a.m. with the kitchen closing at 10:00 a.m.
Rates subject to additional 15% city/state hotel tax.
Quoted in U.S. Dollars
Booking Procedure, Terms and Conditions:
Reservations may be guaranteed by means of a credit card or a $250 deposit. Please note that we ask you to hold your room with the credit card you wish to charge with. Any changes may incur a $10 service fee.
Reservations are gladly accepted via telephone. We require a written, signed confirmation returned to the Inn's office, so a fax number will help speed the confirmation process.
You have 72 hours to return your signed confirmation form in order to secure your room and rate. After 72 hours, changes in availability could increase your room rate.
Final confirmation of a booking is only made on receipt of above mentioned and if not received within a reasonable amount of time, the Inn reserves the right to automatically cancel the booking without verbal or written notice.
Check-in time is at or after 3:00 p.m. and Check-out time is before or at 11:00 a.m.
Office Hours are Monday-Friday, 10:00 a.m.-5:00 p.m. We will try to return messages left over the weekend, so please leave a message when calling on a Saturday or Sunday.
Smoking is allowed on grounds only, in a designated area. Austin's Inn at Pearl Street is proud to offer a refreshing, smoke-free environment to our guests. A $250 cleaning fee will be added to your bill if we find evidence of smoking in your room.
We do not allow candles under any circumstances to be lit in our rooms. A $250 cleaning fee will be added to your bill if we find evidence that candles have been lit in your room.
Cancellations:
Cancellations must be made, in writing, ten days in advance of arrival date in order to receive a full refund.
No verbal cancellations will be accepted. All cancellations are to be faxed or emailed directly to the Inn.
Guests may not transfer reservations to a third party in the event of a cancellation.
Your obligation to pay under the cancellation policy is not excused, limited, or modified due to any unforseen circumstances, natural disasters, or acts of God. If you do not adhere to our cancellation policy within the terms abov your duty to pay is absolute, and cannot be excused for any reason.
The full term of the stay will be charged in the event of a premature departure. This is not dependent on the hotel's occupancy level.
Guests are advised to take out travel insurance.
During high season and on busy week-ends a thirty (30) day cancellation policy will go into effect.
Other Information Regarding Your Stay:
Due to limited space at the Inn, there will be storage fee for shipments of packages, letters or faxes that arrive prior to your stay.
Children over the age of 14 are welcome.
Parking is available on site. The Inn is not responsible for personal injury, loss or damage to vehicle, equipment or contents.
We are fortunate to be able to host weddings and other events throughout the year, normally on Saturday's. Our events most commonly take place in the evenings for approximately 4 hours, and utilize primarily the patio/cobblestone area. We try to be courteous and inform our guests when a wedding will be held during their stay, although occasionally an event is booked after a guest has made a reservation. When we host events at our Inn, the set up alters our parking situation minimally, and a parking map for special occasions has been placed under the "Contact" page. However, we have alternate parking for those guests who attend our events, and there should still be ample parking on- site for our overnight guests.